CURRICULUM
Programs | NOHLI
Leadership
Expose new FQHC Dental Directors to the concept and application of effective leadership
Describe methods in leadership and working within the Health Center’s administrative team
Discuss applications of leadership in Health Center financial planning, data monitoring, outreach, and team building
Health Center Fundamentals
Discuss the characteristics of Health Center patient populations
Recognize common terms used to reference Health Center oral health programs
Describe how Health Centers are financed
List Health Center partners
Workforce & Staffing
Understand statistics and issues around the current HC workforce to inform recruitment methods and strategies
Develop an effective hiring process
Foster a positive work environment to maximize retention
Develop ideal staffing and equipment ratios for your program
Understand how students, hygienists and new dental team members might be effectively utilized
Quality
Understand the importance of quality
Distinguish between quality assurance (QA) and quality improvement (QI) systems
Develop quality plans and measures for a dental program that will drive progress towards population health status goals
Explore the role of leadership and quality
Risk Management
Understand what risk management is and the role of a Dental Director
Identify the risk areas in a Health Center dental program
Learn the advantages and disadvantages of the available risk assessment tools
Understand how to set up a good risk management process
Financials
Develop a financial strategy
Become familiar with common Health Center financial terms
Understand basic Health Center financial tools
Locate and utilize helpful resources
Patient Centered Health Home
Describe medical-dental integration activities in early adopter Health Centers
Understand the characteristics of Health Centers that have achieved high levels of medical-dental integration
Develop strategies to overcome integration barriers
Apply best practices from early adopters
"Boot Camp weekend was a wonderful way for all of us scholars to network, share ideas and problems, and most of all, come together to learn. I have learned so much from all the trainings and opportunities. I highly recommend the program to other Dental Directors.”
-Lisa Bozzetti, DDS, Cohort 1
Dental Director, Virginia Garcia Memorial Health Center Hillsboro, OR
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NNOHA is the largest group of safety-net oral health practitioners in the country, and our members all share a commitment to increasing access to quality oral health care for underserved populations. NNOHA is committed to providing the highest quality resources and support designed to meet the unique needs of our members and their programs.